Click the link below and then click on the little gear on far right. You can cancel your subscription here. https://upgrade.chat/727706070360785017 If you need to change your credit card information you will need to login to either Paypal or Stripe, whichever you used to sign up. We do not house any of your financial information.

If you are cancelling, though not required, we would appreciate you answering 4 quick questions about our service that is completely anonymous. Click on Questionnaire.

For every person you refer to our services you will receive a 10% discount each month for every month they continue their subscription. With enough referrals you essentially could receive a free subscription. For you to get "credit" for their referral, they will need to use your unique link to sign up. To generate that link, go to the #upgradechat-use-here channel and type in /refer (no space and all lowercase). Copy the link that is generated within that channel and send it to your friend. This will tie the discount to your account automatically.

You can contact Cindy. Her discord is SPPCindy and email cindy@stockpatternpros.com.

You can search simply by stock symbol or from a specific user then type in the specific stock symbol or phrase you want here.

When you joined you most likely received a private message from Cindy with a short “cheat sheet” to the room that also contain the live stream link. The link does change from time to time but that happens everyone is notified. But the current live stream link can always be found in the #video-stream channel and is highlighted in blue.

• Refresh your browser.

• Check the live stream channel to make sure you have the latest link.

Try disconnecting from the Voice channel and reconnect.

If it persists, completely log out of Discord, and log back in. For those familiar, check the Task Manager (Windows) for any processes that did not close and end those. Then log back in. If that is unfamiliar, reboot your pc.

We do not, however here is a guide that Discord has provided for beginners in the link below: https://support.discord.com/hc/en-us/articles/360045138571-Beginner-s-Guide-to-Discord

Click on the name of the person sharing the screen in the voice channel then “watch stream”. Then you have an option to "pop out" the screen to detach it from the channel. After doing this you can move it around your screen like Tim's. This is through Discord and not our normal streaming service.

Go to your personal settings

Then scroll down to Notifications use these settings.

Then go to any channels you want to be notified when something new is posted and right click on the little gear. You can set the notification up there.

To adjust the sound notifications and dismiss all the continuous sounds:

Then scroll down to the Notifications tab, then scroll down from there till you see below.

There is no audio on the live stream. To hear the host you need to connect to the VOICE CHANNEL. Your mic is automatically muted. Only team members will be heard here.